About Us

Orange Family Support Service assists parents, grandparents, carers, single and blended families who have dependent children in their care. Referral can be made from outside agencies or self referral. The Service aims to provide preventative services, with a focus on strengthening and supporting families and building on family members’ existing skills. We have a strong history of networking with other agencies to provide the best coverage of existing services for our clients.

We value diversity. Our service is open to all families with children in their care. People who use our service include women, men, Aboriginal families and people from other cultures or backgrounds.

We contribute by providing services which promote the well-being of children and their families, individuals and communities. We particularly aim to reach those who experience ongoing hardship.

Our Team

The Board

Orange family Support is run by a Board of Management. The members of the Board of Managment are elected each year at the Annual General Meeting.

If you are interested in joining or finding out more about the Board of Management contact 63611004.

 Chair: Sally Spence

Treasurer: Sue Hatcher

Community and Mental Health Representative: Jenny Coleman

Community Representative: Maureen Horth

Community Representative: Norma Bongini

Community Representative:  Helen Moon

Elly Haynes


Elly has many years experience working in the community and has managed Orange Family Support since 2003. Prior to her role at Family Support, Elly worked in Community Health as an administrator, as well as being a partner with her husband on the family property. Elly has a Bachelor of Social Science, a Certificate IV in Workplace Training and Assessmentis, is a Justice of the Peace and a registered Family Dispute Resolution Practitioner, working in the area of family law and parenting arangements in family separation.

Kristen Brooking
Child Development Worker

Kristen has many years experience working with children in Preschools and Day-Care centres and is a busy parent herself raising two children of her own. Kristen enjoys helping children and families grow and learn through positive experiences and empowering parents to nurture their children’s learning. Kristen coordinates the Supported Playgroup which encourages parents to interact and become involved in their children’s learning experiences. Kristen also facilitates the 1-2-3 Magic and Emotion Coaching Parenting Program, which is a gentle but firm behaviour management program to assist parents in managing difficult behaviours in a positive way. Kristen also provides home visiting services where she supports and assists families in parenting their children.

Sue Brown

Case Manager

Sue’s role includes providing family support, running parenting programs, working with children of separated families with a grief and loss program and providing information and advocacy for our families.

Sue is trained to facilitate the following programs: Keeping Children Safe, 1-2-3 Magic, Rainbows  and Keeping Kids in Mind. Sue  has a Diploma in Community Services and a Certificate IV in Workplace Training and Assessment and is a registered Family Dispute Resolution Practitioner and a Consultant for the Institute of Family Practice, training professionals, to facilitate the “Keeping Children Safe” parenting program.

Maree Vaughan
Case Manager

Maree joined our Service in May 2018.  As a busy mum of four active children and many years of experience working in the early childhood industry, Maree brings knowledge and practical skills to her role as a Family Support Worker.

Maree has a passion for children’s learning and development and enjoys being part of her client families’ journey as they learn new skills at our parenting programs and watching the children learn and grow at our weekly playgroup, which she co-facilitates with Kristen.

As a Family Support Worker, Maree combines her Diploma in Children’s Services and Certificate IV in Community Services to ensure she delivers a high standard of support and guidance to help build and strengthen families in our community.

Maree will also be co-facilitate 1 2 3 Magic.